Police Emergency
24hCrime, accidents and any life-threatening emergency, anywhere in Sri Lanka.
In an emergency
Dial 119 for Police anywhere in Sri Lanka
Calls to national emergency hotlines are free and answered 24/7. Tap a button below to call now.
National emergency hotlines
Toll-free, island-wide numbers. Operators on the tourist and government lines speak English.
Suwa Seriya Ambulance
24hFree national pre-hospital ambulance service. English-speaking operators.
Fire & Rescue Service
24hFire brigade and rescue (Colombo and major cities).
Tourist Police Hotline
24hDedicated help for travellers — theft, scams, lost documents, disputes.
Government Information Centre
24hGeneral government info and guidance in Sinhala, Tamil and English.
Disaster Management Centre
24hFloods, landslides, cyclones and other natural-disaster warnings and response.
Accident Service — National Hospital, Colombo
24h+94 11 269 1111 alt +94 11 269 3711
The country's main 24-hour trauma and accident unit.
Child Protection (NCPA)
24hNational Child Protection Authority helpline to report abuse of children.
Women's Helpline
24hSupport and reporting for gender-based violence against women.
Anti-Human Trafficking / Missing Persons
24hReport trafficking or a missing person via the police emergency line.
Online & official resources
Report incidents, check live disaster alerts, contact your embassy or request an ambulance online.
Sri Lanka Police
Official police portal, stations directory and complaints.
www.police.lk
Suwa Seriya Ambulance (1990)
Free ambulance service — request online or via the 1990 mobile app.
1990.lk
Sri Lanka Tourism (SLTDA)
Official tourism authority — traveller advice and the tourist hotline 1912.
www.sltda.gov.lk
Disaster Management Centre
Live weather alerts, disaster warnings and situation reports.
www.dmc.gov.lk
Government Information Centre (1919)
Directory of every government service and hotline.
www.gic.gov.lk
Immigration & Emigration (ETA / Visa)
Visa extensions, lost passports and the Electronic Travel Authorization.
www.immigration.gov.lk
Ministry of Foreign Affairs — Embassies
Find your country's embassy or consulate in Sri Lanka.
mfa.gov.lk
Ministry of Health
Hospitals directory and public health advisories.
www.health.gov.lk
Other useful hotlines
Electricity breakdown (CEB)
1987
Water supply (NWSDB)
1939
Railway information
1971
Mental health / emotional support (Sumithrayo)
+94 11 269 6666
Travellers: save Police 119, Ambulance 1990 and the Tourist Police 1912 to your phone on arrival. For lost passports or serious incidents, also contact your country's embassy in Colombo.